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OUTSORC is a professional services company that specialises in network management and performance improvement for brands with retail and aftermarket networks and supply chains.
Headquartered in the UK we support clients across the globe.
When Data and System Security Matters, Proof Matters
For enterprise OEMs, trust in a SaaS platform isn’t built on promises; it’s built on evidence. When your platform underpins compliance, network governance, and sensitive operational data, security must be provable, repeatable, and independently validated.
Faster Compliance, Stronger Networks: How Technology Is Redefining OEM Audit Efficiency
Compliance has always been the foundation of OEM certification programs. What has changed is the efficiency with which that compliance can now be verified.
Beyond Certificates: How Collision Shops Can Clearly Demonstrate Technician Competency
For collision repair shops, being audit-ready means showing how training translates into real-world capability. Here are proven ways to demonstrate technician competency clearly and confidently during an OEM audit.
From Compliance Checks to Repair Excellence: How Technology Is Transforming OEM Collision Repair Audits
For many years, OEM collision repair audits followed a familiar and necessary structure. Auditors spent the majority of their on-site time validating compliance with OEM operating standards - reviewing facilities, tools and equipment, and technician training records. While this ensured baseline conformity, it left limited opportunity to assess the most critical outcome of all: the quality of repairs to customer vehicles.
Why OEM Certification Programs Succeed, But Not at Scale: The Missing Link in Network Performance Management
OEM certification programs have played a critical role in improving collision repair quality. However, as Certified Repair Networks (CRNs) grow larger and vehicles become more complex, a hard reality is emerging:
8,420 Users With 142 User Help Desk Tickets in 2025. A Simple Measure of Software That Just Works.
At MONITRR, we believe the best software is the software users rarely need help with. Our 2025 Help Desk data tell a compelling story about how intuitive design and robust engineering translate into real-world outcomes for OEMs and their networks.
Why the Best Collision Repair Shops Are Always Audit-Ready
When done right, audit readiness becomes a real advantage for the shop. Below are the high-impact practices top-performing shops use to stay audit-ready year-round.
Why Specialist SaaS Platforms Are Overtaking Legacy Certification Technology in Automotive
For decades, OEMs and MSOs have relied on a handful of large, entrenched certification and program-management platforms. But the market has shifted.
Familiar systems feel safe – until they start limiting visibility, control, and adaptability.
The automotive industry is evolving at a rapid pace. Electrification, ADAS, digital retail, and increasingly complex repair standards are reshaping how vehicles are built and repaired.
“Hoping to Handle It Later” Isn’t a Compliance Strategy
For OEMs and MSOs responsible for dealer and collision-repair networks, the idea that compliance tasks can be handled “later” and checking equipment and tools once a year is both common and dangerous.
The OEM-First Era: The Platform No Longer Sets the Rules. You Do.
For too long, OEMs have been constrained by legacy network-management and certification platforms – platforms built a decade or more ago for a very different time. But now, new specialist B2B SaaS solutions mark a decisive shift away from that legacy world.
Stop Using Typewriters: What to Look for in a Modern Network Standards Platform
As networks grow, legacy audit and compliance systems can’t keep up. That’s why more OEMs are turning to Network Standards Platforms – SaaS-based systems designed to digitise, automate, and scale the management of operating standards. So, what should OEMs look for in a modern Network Standards Platform?