For years, the phrase "compliance audit" has sparked anxiety. Not just for Dealers, but for OEMs too. Historically, compliance has been seen as a burdensome process: disruptive, manual, inconsistent and often adversarial. But today, forward-thinking OEMs are changing the narrative. Here’s how.

With MONITRR’s latest capability, MSOs can now determine the investment requirement of OEM compliance, thus bridging the gap. Here’s how.

“…We are working with OUTSORC to enhance MONITRR’s capabilities and the adoption of new ideas and thinking.  MONITRR is an excellent network management system supported by a dedicated team of professionals in the OUTSORC organisation.”

We’re excited to announce the launch of MONITRR’s most advanced technology to date: an AI-powered predictive model purpose-built for OEMs and MSOs with sales and aftersales networks.

For years, OEMs have relied on a fixed, calendar-driven schedule of on-site audits. But, the one-and-done, one-size-fits-all annual audit approach is increasingly out of sync with today’s realities. This blog explores the new, and better, alternative.

“…The MONITRR system has delivered in spades…”

This blog explores how purpose-built SaaS platforms can future-proof Performance Groups, transforming them from informal peer collectives into high-performing, data-driven ecosystems.

How can OEMs create a culture where every repair facility is motivated, equipped, and empowered to improve continually? This article provides a roadmap.

We’re proud to announce the extension of Artificial Intelligence across the MONITRR platform with the support of our partners Microsoft azure and Bluebox.

OUTSORC is pleased to announce that we have officially achieved Cyber Essentials Plus certification — a critical step in our mission to deliver a safe, secure and dependable service in the way we collect, analyse and store data.

Certified Repair Networks have become vital to the modern automotive manufacturer’s brand promise. In today’s competitive market, maintaining high standards across a distributed network of facilities is no longer optional — it’s essential. Here are five key metrics every OEM should prioritise when managing their Certified Repair Networks.

The U.S. government's recent implementation of a 25% import tariff on foreign-manufactured vehicles and automotive parts is poised to create a significant shift in the collision repair industry. Here’s how the effects are likely to play out.